Our goal for this season is to promt Elko city residents to "make the great escape" and come out to our greenhouse and nursery. We need your support and will make every effort to make your trip as successful as possible by working to gain your business and confidence.
Be able to answer questions customers pose regarding individual plants as well as general gardening questions.
About gardening overall and specifically regarding the contributions our plants can make to personal quality of life and to the community.
That every plant offered is the highest quality available; pest-free, vigorous, correctly labeled, and well-suited to this area.
To innovate making daily tasks easier and more efficient.
To physically help customers find, select, and load plants making the shopping experience as easy as possible.
To know where every plant is located so customers can be directed to it and so orders can be filled efficiently.
Recognize and Respond To
Customers who know specifically which plants they want...The Get It and Get Going customer.
Customers who are seeking out ideas, information, AND plants.
Value Quality Over Price Always
If you wouldn't be willing to buy it yourself, don't try selling it.
Our long-term goals continue to be:
• To educate customers so they can be successful, confident gardeners.
• To provide healthy plants that are grown in and for this area.
2 reviews on Google so far; one great, one horrible.
"OMG! Why didn't I know about this place sooner. I do not have a green thumb, so each year I pick what is pretty and hope it grows. This place was sooooo helpful. I was shown which plants do best in shaded areas, how to prep the soil as well as a trick to planting said flowers and watering instructions." Thanks Barbara! Glad to be of help.
"Went there for the first time. As soon as we walked in we decided to go in the greenhouse, as so as we walked in we were chased out and was walked to the back were there were a small amount of plants. I asked her where perennials were as she pointed and just walked away. We looked for just a few minutes, since there wasn't much to look at, and she came around again to ask if we had any questions. We did, about a maple tree. We asked if they are still growing good since all the leaves were dried up and falling off. She got really rude and avoided the question so I asked her again, same response. Very poor customer service, I believe she was the owner since she was the only one there working. Later we decided to shop at Home DePot, was talking to a lady there (customer) she had the same poor experience. She asked questions and poor answers but decided to purchase a plant anyways, within 1 1/2 weeks later it died. I would give this 0 stars but unable to..... Avoid this place at all cost! Horrible!" Sorry for your bad experience here at Colorscapes Kris, I'll try harder to work on my people and plant skills.
What's your take on shopping experiences here? You can let me know by sharing thoughts via Google reviews.